Customer Testimonials
Lisa was a joy to deal with and literally earned my business by treating me better than another dealership I was dealing with.
When I contacted Boucher, I was all but signing the paperwork with another dealership and really at that point, only reached out to Boucher to do comparisons to validate the purchase I was almost sure I was going to make.
Well, after dealing with Lisa in my explorative test against the vehicle I ALMOST bought, I was buying a car from Lisa and Boucher a day later, leaving the more local dealer I was first haggling with, ... Read More Google - Nov 7, 2026
We had a great experience at Gordie Boucher Nissan of Greenfield! Jameer was awesome and really helped us out. He listened to what we were looking for and worked with us to get our monthly payment where we wanted it to be. He made the whole process so much easier, and we really appreciate all his help. If you’re looking for someone who will work with you and make sure you’re comfortable with your decision, definitely ask for Jameer! We’re so happy with our experience. Thank you, Jameer!
Nissan corporate lures you in with a $29.99 FULL SYNTHETIC oil change coupon. Then this dealership substitutes 5W 30 and DOESN'T TELL YOU. I only noticed it after I got home and was reviewing my paperwork. Drove back, and they said it was because of the war in the middle east. While true, they never told me up front about this change in oil weights. The service manager to call on my paperwork, left the company over a year ago. I will not be returning.
Good
The guys there were very knowledgeable and very helpful. I asked for a deal that I thought could have been pushing possible and they made it happen. I am debating going back for my next vehicle.
We had an amazing experience. We bought a great car and the customer service was 10/10!
Anthony was a pleasure to work with and the process was very easy to lease a vehicle.
Went in there looking to buy my daughter a new Nissan and Javier approached me and wouldn’t show me a car till I did a video with him for his Instagram. I don’t like being on camera and refused and he said that if I don’t do it what’s the point of selling me a car so went down the street and purchased a Camry for my daughter instead.
This is my second visit and I am again VERY impressed with the efficiency, professionalism and courtesy. My service advisor Ken saved me at least $200, and my shuttle driver Dennis was very pleasant and accommodating!
I purchased a Nissan Sentra great experience helped me get what I was looking for is even still helping me even after the purchase when ever I need something new I know where to come and who to look for
Everyone was very nice thank you
This dealership really helped us out with all of our questions and concerns about first time car buying. Found a dreamy car and they made it easy for us to complete the process and understand. Tony is A+!! Thank you for helping us!
Aaryn heard my concerns from a previous service at another dealer and ensured that wasn’t an issue and guess what, it isn’t. Everything was taken care of and I have peace of mind that I don’t have to make any adjustments. Thank you for hearing me and taking that back to the tech for follow through. Much appreciated!
Danny in sales was awesome and very efficient in getting everything setup to make the buying process quick and painless, and Nick in the finance office made the backend side informative and easy. Between these two fine gentlemen I was in and out in a new truck in less than 2 hours with a great deal. Thanks again guys
Scott Foote is the best salesman ever! He made sure everything was set with the Rogue when we arrived. JT took care of us, and made the financial part a wiz. Thank you! We will be purchasing more vehicles from Scott!!
good
Always felt treated with respect. It was refreshing to work with people who do not try to undercut you.
Hello! Wanted to share my experience with Gordie Boucher Nissan of Greenfield. Amazing experience with outstanding professionals! Bella was so transparent in numbers, cars to test drive, and she had unbelievable support from sales manager Suni and finance manager JT
This place is wonderful. Very happy with my vehicle purchase there. Scoot Foote is Da Man.
Outstanding service from Kip Malmstadt. I appreciated his knowledge and professionalism during the lease process for the ‘26 Rogue Platinum. Thanks!
After a very hellacious week, I visited this facility to lease a new car. Bella Conti greeted me with open arms and understanding; she worked diligently to get me into a new lease. She's always so cordial and professional, working with Leo to get me the best deal and Leo is always willing to get the best bargain possible for a person. The final step is to go through the tedious task of signing contracts... it wasn't AT ALL that with Nick... OMG... Nick DEFINATELY makes it interesting and entertaining; time flew and before I knew it, I ... Read More Google - Sep 22, 2026
Dear Nissan Management,
I am writing to formally express my dissatisfaction with the service I received at your Greenfield, WI, Nissan location, specifically regarding my interaction with Aaron in the service department.
I visited the dealership for a simple oil change and presented a 10% discount coupon. I clearly communicated that I wanted an oil change and nothing else. During the conversation, Aaron assured me, stating, “Yes, we’ll give you that discount, don’t worry.” At no point during our discussion was a specific price for the oil change communicated or agreed upon.
When I returned to pick up my ... Read More Google - Sep 19, 2026
The first person we met was Shyron (Ron) Euell and he was fantastic—personable, knowledgeable, helpful. We then met Suni and he was the same. Overall great experience resulting in our buying the car we wanted
Always a pleasure buying a car from Scott Foote @Gordie Boucher Nissan! The whole staff is incredibly efficient enthusiastic and friendly! We are on car number 6 with Scott!
Exceptional service from the entire staff at Gordie Boucher throughout the entire purchase process! Thanks again to Kip and Nick for providing a great buying experience!
Highly recommend this dealership! Everyone was friendly and worked with us to get the car we wanted at the price we wanted. Scott Foote took great care of us and was very personable. We have purchased 2 cars from this dealership and will be back!
All good..Warranty manager was great...
Scott Foote was great to work with.
I've bought a vehicle here about a week ago, got to say, very great and professional people and nice place, they even offered drinks and snacks too, really great service, especially Brooklyn, she was super professional and awesome and nice, definitely recommend this place if your looking for a vehicle and want a experience like this!
Best customer service I’ve ever experienced!!!! Nicholas Bourantas and Nicholas Nelson are incredible people and gave the best customer service possible!
We had a great experience at Gordie Boucher Nissan! Javier was our sales rep, and I have to give him his credit—he was awesome! He actually listens to his clients, cares about their concerns, and takes the time to understand what they’re looking for. Most importantly, he doesn’t pressure or push you into something like we’ve experienced at other dealerships. He was very kind, respectful, patient, and made us feel comfortable throughout the process.
Nick Nelson helped us on the finance side, and he was awesome as well! 🙌🏽 I’ll admit, I was a little irritated ... Read More Google - Aug 31, 2026
Well taken care of, timely. Car was better than I imagined.
Sales person went above and beyond.
My experience with this dealer was great. By far the best dealership experience ive had. To the point, no hassle, good atmosphere, and real people. Kip is a good salesman but he is not there to gouge you or take advantage of you. I highly reccommend shopping here if youre looking for a new nissan.
Brooklyn was such a great saleswoman.
I needed to return a set of NISMO driving lights that were listed by NISMO as ditch lights. The Parts manager was able to send me a return label even though it was much longer than 30 Days since the purchase. Nissan comes through again! Thanks for the help!
The battery had a bad cell, and still under warranty, and they pushed me in front of the line and got me out in about 30 minutes, and the car wash
1st time having my oil changed here. Their service department staff is very pleasant. There is a coffee bar with snacks you have access to while you wait. They provide a multi point vehicle inspection report and a video of their service, washed the car and gave me a small bag of chocolate chip cookies with a thankyou note attached.
Extremely pleased with the service given to us at Gordie Boucher Nissan today! Special thanks goes out to Leo, Justin, and Scott for there ultimate dedication to service for us today. We enjoyed meeting the Gordie Boucher Nissan team. They took there time to accommodate all of our questions today. Our second new Nissan from your crew this year, possibly a third coming soon. I won't hesitate to pass on our experience here today with family, friends, and co workers. Thankyou again Leo, Justin and Scott. These three are true Professionals at what they do, Thanks again!!! .
Expedient.
In my opinion this very Boucher should stick to selling boucherie, for unknown to me reasons Nissan outsources parts orders to them and you have better chance getting right part in a timely manner from Bezos-mart.
Ordered a part online to be shipped and they refused to ship my item, claiming it's available for pick up only even though an employee promised to have it shipped to me
The sell you promises but when you need service under warranty, they find excuses to not fix and take responsibility of the issue that you have. Don’t even find a solution to try to fix or work on your warranty service. Bad service starting with service managers.
My experience with this service department regarding a recall-related powertrain engine replacement on my 2024 Nissan Rogue was an absolute nightmare, turning a standard recall repair into a 90-day ordeal that resulted in my transportation business failing.
The lack of competence, accountability, and professional communication from this team was unacceptable:
Avoidable Delays: They admitted to me that they ordered the wrong engine for a Murano that was in the shop ahead of mine, which directly pushed back my own repair timeline by an entire month.
Negligence regarding the Catalytic Converter: When my engine blew due to the powertrain recall, it emitted ... Read More Google - Jul 3, 2026
Really bad experience ordering from them on line. I order an Ac line base of the name and mostly the picture on their website. When it arrive it was a totally different line. I was told that the line i was lookimg for was not been allowed to be sold by nissan. I returned it and paid for the shipping and on top of that they charge me a re stocking fee when they have the wrong description on their website.
The miscommunication between departments is horrendous. After 6 phone calls and two trips up there, they were incapable of cutting a simple key. The whole time talking down to me like I was being problematic, over a service they provide but seems so insanely difficult for them. I would not trust them with anything related to a vehicle. Goto Rosen, one call, one trip and they were very pleasant the entire time. Never once even offered an apology, which should have been the bare minimum.
Avoid this location – vehicle damage and fees on recalls
Every single time I bring My NV200 to this location, there is a major issue.
The first time I came here back in 2024, they actually damaged my vehicle by raising it too high on the lift, which completely bent the roof. They did end up fixing the damage they caused, but it should have been a massive red flag.
Fast forward to my recent visit, I brought my 2020 Nissan NV200 in to get a manufacturer recall taken care of for the fuel pump. Because the dealership is taking away my transportation ... Read More Google - Jun 12, 2026
I'll give it one star because at least the service people are very nice however that's where it ends. I brought in my car to have the Air Conditioning fully fixed and functional. Paid $1600 and drove it for 5 miles with the AC on and the car started to overheat. Took it back and suddenly my condenser was leaking and the fan not working. The manager offered me $200 off of the additional $2400 to fix the new problems when it should have been fixed the first time. I'll be getting it fixed elsewhere and I'm getting a lawyer.
One star because they left a note with a pack of cookies in my car. I recently got a vehicle two months ago from kunes a few blocks up the road. It was a Nissan Versa 2025 with 34,000 miles. I was told by kunes that since the vehicle was under 36,000 miles it was under warranty and could possibly be serviced for free. I went to this nissan dealership to try to get my front sensor fixed and was informed that the vehicle was in an accident and not covered under warranty. Cool, that’s not this dealerships fault. But what they ... Read More Google - May 29, 2026
Michelle K and Allie D in the parts/sales department like to harass and demean customers from a hidden Apple ID email. If it wasn’t for the cancellation of the order coming through I wouldn’t have the phone number to narrow it down to this dealership. Very unprofessional and poor customer service over a parts order. Instead of just cancelling the single part they decided to attack me over a simple error and as a result lost the entire purchase. Buy your parts from somewhere else.
Edit: Going through the comments, this isn’t the only time these ... Read More Google - May 28, 2026
Michelle K and Allie D in the parts/sales department like to harass and demean customers from a hidden Apple ID email. Very unprofessional and poor customer service over a parts order. Instead of just cancelling the single part they decided to attack me over a simple error and as a result lost the entire purchase. Buy your parts from somewhere else.
Unhappy with this environment. I brought my vehicle to be serviced and during that time I overheard two young women using racial slurs, specifically towards black people. Both of them I believe were latina or mixed, I also overheard one mock an accent of another individual in a racist manner. As a woman of color and a loyal customer to Boucher, I find this behavior and language to be extremely disappointing. Especially amongst the diversity in the dealership. Not only is it unprofessional but it is truly disheartening. I will be taking my business elsewhere.
There has been excellent service and great treatment of customers every time I've been there!
Do not get your Nissan serviced here. My car is under warranty but the service department refused to cover repairs because of minor front end damage. When I had the repairs completed, the body shop confirmed that the issue was completely unrelated to the front end damage; rather, it was due to a missing bolt that was not replaced during a prior service provided by Nissan. I will be filing a formal complaint, as this repair should have been covered by my warranty.
I made the mistake ordering parts online I don’t know why I thought in America we can place online orders,money was removed from my account after placing order and a week later they attempted to charge me again for the same order then cancelled my order. I called inquiring about the cancellation and my money and I was told they didn’t have it there’s nothing they can do.
Oliphant & Dukes should be executives. Oliphant and Duke's should be executives as their professional service skills are superb in every way.
Did an online parts order. Michelle K was emailing me. She had very poor communication. Only responded to some of my emails. They didn’t include the dealer information including name and address. Called and asked for the address for pickup. Didn’t bother to give me the address over the phone. Also didn’t give the address in the email after our phone conversation that she said she would provide. Such a simple request. SMH
My car was taken in for an oil change and to have the seonors checked. It took them over two hours. We had an appointment. When the cold snap hit my car started leaking oil. I took it to a real mechanic. They didnt properly tighten on the bolt. The copper crush gasket wasnt crushed all the way around. My chip malfunction lights went off for about a week or two and then came back on. Don't waste your time or money and save your driveway.
Scott Foote is excellent. Top notch. Incredible salesman. We will be back. Thank You Scott
Gordie Boucher had to deal with Nissan to get a part in a timely delivery, they let me know and we’re very professional about it! I’m happy with the service department and everyone at Gordie Boucher.
From beginning to end my experience was friendly, efficient and cost effective. The work was on time and very well done.
I recently purchased a 2026 Nissan Sentra from Bella and I had a great experience!! The finance manager JT and the sales manager Leo took great care of of me as well! 10/10 recommend this dealership!!
* BUYERS BEWARE * This dealership has zero concern about you, after your purchase is finalized.
My family traveled from Florida to a dealership in Greenfield, WI to purchase a vehicle. During the transaction, the finance agent, J.T., assured us that we would be fully taken care of throughout the process. Since completing the purchase, J.T. has repeatedly failed to communicate, has not followed up on his commitments, and has shown no initiative in resolving our concerns.
We still have not received the vehicle title, and the dealership has demonstrated no urgency or concern regarding this issue. Our temporary tag ... Read More Google - Mar 9, 2026
Justin Tilman chats a lot, but fails to follow through. Absolute s.c.u.m. of a man to make you believe he will commit to finish a job, then refuse to answer text messages or call you when he promises to. I refuse to do any business this classless individual is a part of.
The ENTIRE team at Boucher Nissan of Greenfield deserves this rating--from Mike, to Nikolay, to Scott Foote, and Justin in Financing. I traded a 2019 RAM in for a 2022 F-150. Nikolay was efficient and hospitable in reviewing my RAM while providing options to purchase within 90 minutes of calling. Scott handheld the transaction from there on. Justin had ALL paperwork ready to execute (we were with Finance for less than an hour). 48 hours from initial call to keys in hand--find another dealer that does that. We had some slight mechanical adversity post-sale but the team did what was right and had everything ... Read More DealerRater - Mar 9, 2026
After my vehicle was serviced and washed, it took an additional 20 minutes for it to be brought out. I was later told they had forgotten to move it to the front after informing me it was ready.
Everyone at the dealership was very kind and professional. This is the second car I bought from there.
Scott, Leo, and Maria were very helpful in the whole process - A through Z. We actually brought two different SUVs.
Friendly, helpful, no sales pressure, willing to negotiate I would recommend them to friends and family
Friendly atmosphere. Good selection. Fair pricing. Bought two other vehicles there and had good experience
Friendly, efficient transaction. All done within 5 hours start to finish. Very pleased with my vehicle.
John was extremely informative and patient. He made the experience of buying a new car andeasy rewarding one
My daughter brought my truck in. She was vary please with all involved. Thank you
Helped get the best deal He helped me find the best deal for my tires as I wasn't intending on getting all tires replaced
Communication and response times were excellent making an out of state purchase of a vehicle very easy. Enjoyed working with both John and Nikolay!
Very professional very helpful no pressure at all Our salesman knew what he was talking about and was incredibly helpful in finding us what we were looking for
Pulled up, pulled in, told my name, they were expecting me. Got me checked in and went to the waiting room and he had it to me UNDER the time stated! Very fast, easy and simple!
Very simple/quick process with Kip the Salesguy. Could not be any simpler in my opinion.
Wipers purchase in January were Missed and overlooked. New wipers installed on my last visit. At NoCharge
They seem they never find anything wrong Every time I take it with a concern they find a problem but I still have the problem
I bought a 2025 Armada last August and had a ceramic coating applied at time of purchase and the application was done wrong. Leo rectified this problem with complete satisfaction
The dealership has been very good from day one as of 2019 up to this new Year 2026. I give them a A plus.
Courteous and very aware of my time convenient hours very friendly Car wash & cookies are nice touch
Excellent I was treated with Courtesy and like my business was appreciated It's the right Dealer to buy a new Nissan great lease deal
Everyone we worked with was competent, helpful, and personable. We would recommend this dealership based on our experience.
The quality of closing the job was not good, there were some bumber covers not securely closed, despite that reminded them! I had to bring the car back and forth with the body shop (gourdi Lincoln) despite that a simple phone call was enough from Nissan. This was frustrating as the repair took longer than it should have been.
